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Restore my figure
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送貨政策

所有產品將會由我們在香港的貨倉按照訂單上的地址寄出。如果您有特別的要求,請在結帳時清楚地提出,又或經電郵hello@restoringmums.com聯絡我們。我們會儘力提供協助。

使用禮品卡

1. 請參考使用禮品卡以獲取更多資訊。

付款方法

1. 我們接受PayPal付款(包括Visa卡、萬事達卡、美國運通卡和中國銀聯卡)。

2. 支票付款-抬頭請寫Restoring Mums Limited,再將支票寄到香港上環永樂街93至103號,上環協成行中心, 8樓802室。

3. 銀行匯款-

a. 銀行:香港匯豐銀行

b. 戶口名稱:Restoring Mums Limited

c. 戶口號碼:400-608642-001

Returns, Change or Cancel Your Order

1. Please refer to our Returns Policy for details

香港境內送貨

1. 訂單滿港幣500元免運費。

2. 港幣500元以下的訂單將收取運費港幣50元。

3. 送貨範圍只限香港郵政的服務地區。

4. 交貨期-香港、九龍和新界地區需時1至3天。

5. 訂單一經發送後,您將會收到一個追踪單號以方便您查看送貨情況。

6. 送貨需時-在公眾假期或極端天氣下的送貨(黑色暴雨、雷暴或八號熱帶氣旋警告)將需時較長。

7. 如果送貨時無人在家-產品會退還至我們的貨倉。在這種情況下,我們會致電給您(在結帳時提供的電話號碼),以安排另一次的送貨。不過,我們可能收取重新送貨的費用。

8. 如果送貨地址只可經樓梯到達-請在結帳時註明,我們會收取每一樓層港幣50元的額外費用。

9. 送貨服務-只限工作日,星期日及公眾假期不提供服務。

International Delivery

You are responsible for original shipping charges, custom duties & taxes and all applicable fees and cost of return (including refused shipments by you) shipping back to Restoring Mums.

Delivery time is for reference only. You can track your delivery status at My Account.

1. Delivery lead time – 2 to 9-day

2. Tracking number will be furnished once order has been dispatched to facilitate tracking of the delivery status

3. Delivery times – may be longer for orders placed around public holidays or during extreme weather warnings (Black Rain Thunderstorm or Typhoon 8 warnings)

4. If no one is home – goods will be returned to our warehouse. In this case, we will ring you (email supplied at checkout) to arrange for alternate delivery arrangement. However, regretfully we may impose a redelivery fee at cost only.

5. Delivery address reachable by staircases only – please indicate at checkout and we will impose extra fee of HK$100 for each floor.

6. Delivery service – business days only and will not be available on Sundays & Public Holidays

7. It is at the sole discretion of custom agents to release your package and Restoring Mums will not be responsible for the delay or in the rare event confiscation.