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Frequently Asked Questions

Bookings

  1. 1. When should I book?
    Bookings should be made in advance of delivery. A 3-month advance booking is common, although some mums may opt to book earlier or later. Feel free to contact us if you’re approaching your due date and concerned about timing.
  2. 2. What if I can’t confirm my delivery method or due date?
    Booking confirms your intention for the treatment and your treatment start date will only be decided and confirmed after your delivery. We’ll take into consideration how well you recuperate after delivery and your schedule.
  3. 3. When can I start treatment sessions after natural delivery?
    For natural delivery, you can start treatment sessions approximately 2 weeks after delivery. This will allow time for your recuperation before starting treatment. For C-section deliveries, we recommend checking with your doctor during post-natal checkups if you are ready for a tummy massage and abdominal binding. If everything is as it should be, you can start treatment approximately 4 weeks after delivery. Scar massages can be performed at 2 weeks after delivery.
    (Please note: Scar massage is only included in the slimum™ by Karen package.)
  4. 4. How much is the deposit and what are the payment arrangements?
    Upon confirmation of schedule availability, a 10% deposit will be required. The balance of payment will only be due when your treatment begins. Payment can be made via HSBC bank transfer, credit card through PayPal or cheque deposit. Deposits are non-refundable and non-transferable.
  5. 5. Is there a waitlist?
    When the schedule is full, you are given the choice to be added to our waitlist. This means that there are no available slots to start at your intended period after delivery. When a slot becomes available, you will be notified.
  6. 6. Do I have to pay for transportation?
    Transportation charges applies for addresses not within the MTR Line. Feel free to contact us at hello@restoringmums.com to enquire.

Treatment

  1. 1. I don’t know which treatment type to choose from?
    Feel free to email hello@restoringmums.com to discuss what treatment is best suited to you.
  2. 2. What is Manual Lymph Drainage (MLD) and why Dr. Vodder’s Manual Lymph Drainage?
    This is a gentle, non-invasive manual technique that has a powerful effect on the body. Emil and Estrid Vodder MLD developed it in France in 1932, and today it is the most well known manual technique for assisting lymph flow and aiding the drainage of tissues.
    In this technique, the skin is stretched and torqued in a specific manner, based on scientific, physiological principles that have proven to encourage lymph flow. Karen chose to be trained in this technique and now incorporates it into her treatments because of its proven results. Manual Lymph Drainage is useful for conditions such as acne, congestive conditions, pre and post-operative procedures, chronic skin conditions, scarring, keloids, cellulite, edema in pre and post-pregnancy and some sports injuries.
    (Please note: This treatment is only available in the slimum™ by Karen package)
  3. 3. What are the Arvigo Techniques of Maya Abdominal Therapy®?
    The Arvigo Techniques of Maya Abdominal Therapy® are aimed at supporting reproductive and digestive systems with external, non-invasive manipulation, using only hands to reposition reproductive organs and improve blood flow to digestive organs. It supports the body’s natural healing capacity by encouraging homeostasis and supporting problems associated with a congested pelvis and abdomen. Karen has been trained as an Arvigo practitioner and is certified to teach the Arvigo Self Care Techniques in her private sessions with clients.
  4. 4. What if I develop an allergic reaction?
    Every allergic reaction is assessed and advised by Karen. Alternative remedies are available for various conditions. In the event of a reaction, it is better to discontinue the sessions and the payment for the balance treatment will be refunded. We only charge for services rendered.
  5. 5. Are herbs and oils used in the treatment safe for breastfeeding?
    Yes. All herbs and oils used are safe for breastfeeding and do not have any detrimental effects.
  6. 6. When should I avoid treatment?
    If you are running a fever, have the flu or high blood pressure.
  7. 7. What if I’m only interested in either Dr. Vodder’s Manual Lymph Drainage for edema or Arvigo’s Techniques of Maya Abdominal Therapy?
    Kindly direct your enquiries to hello@restoringmums.com for further details.
    We’re happy to help. If you have any other questions, please feel free to contact us at hello@restoringmums.com